During my time at SpaceX, I managed and implemented key projects in supply chain, procurement, and engineering that were instrumental in supporting SpaceX’s mission of efficiency, innovation, and scalability within aerospace. I led the development of custom ERP solutions, optimized workflows, and introduced high-value systems that significantly reduced costs and improved operational performance.

Key Projects and Achievements

• End-to-End Supply Chain Software Platform
  I designed and built a comprehensive supply chain software platform to manage $500M in inventory across core functions, including receiving, putaway, order distribution, picking, packing, material handling, and shipping. This platform successfully executed 25,000 inventory requests, 100,000 picks/movements, and 5,000 shipments weekly across 200,000 unique parts. The system’s efficiency and scalability were crucial in supporting the growing demand for supply chain accuracy and speed in SpaceX’s production environment​.

• Falcon 9 Reusability Program Enablement
  I developed inventory request solutions at the serial-number level, a critical enabler for SpaceX’s Falcon 9 refurbishment and reusability program. This solution supported the effective tracking, reuse, and lifecycle management of rocket components, reducing parts costs and boosting mission readiness. My contributions helped save $60M in monthly costs by enhancing reusability and tracking precision.

• Mobile Material Handling Application
  Leading the design and implementation of a mobile material handling application, I achieved a 50% reduction in missing parts and a 10% decrease in damages, resulting in $12M in annual savings. The application was foundational in streamlining material tracking, improving part availability, and enhancing the overall accuracy and reliability of SpaceX’s material management processes.

• Demand Planning Algorithms
  I developed sophisticated demand planning algorithms that allowed planners to compare forecasted demand against historical usage rates, particularly for high-variance items like raw materials and consumables. These algorithms reduced excess inventory by approximately $120M annually, optimizing inventory levels and minimizing wastage while ensuring readiness for missions.

As a Systems Program Manager at Google, I played a critical role in building the infrastructure and processes to support Google’s rapidly expanding hardware operations. My focus was on developing scalable, integrated systems to streamline Google’s supply chain for hardware products, such as Pixel and Nest, across global retail and e-commerce channels.

Key Projects and Achievements

• Custom ERP Platform for Hardware Operations
  I led the design and deployment of Google’s first in-house ERP system for hardware operations, providing a unified solution for inventory management, demand forecasting, and logistics across multiple channels and geographies. This system increased inventory accuracy from 80% to 98%, saving over 10,000 full-time hours through automation and directly impacting revenue by ensuring product availability across channels.

• Global Order Management and Inventory Platform
  As the supply chain systems SME for Google Retail, I led a six-month build vs. buy analysis for Google’s global order and inventory management solution. The resulting platform unified data from 10 sources across 20 countries, handling over 1M SKUs. This global system significantly expanded Google’s supply chain capabilities, supporting an exponential increase in product availability and scale​.

• Expanding Retail and E-Commerce Footprint
  I implemented systems and processes that enabled Google’s consumer hardware business to expand from fewer than 10 countries in 2014 to over 30 by 2016. This included Google’s first-ever retail launch of Android One in India. Integrating with over 15 new global partners, including major suppliers, transportation providers, and retailers like Best Buy and Walmart, I supported Google’s global hardware footprint growth by 100% year over year​.

• Omnichannel Forecasting and Inventory Allocation
  I developed and integrated end-to-end solutions for omnichannel demand forecasting and inventory allocation, ensuring alignment between supply chain operations and retail demand. The solutions facilitated accurate inventory placement across Google’s retail network, improving order fulfillment rates and customer satisfaction while streamlining processes for Google’s expanding line of consumer hardware products​.

As Vice President of Technology and Product Director at Sidebench, I played a central role in guiding technology strategy, optimizing processes, and enhancing client solutions across industries like healthcare, retail, and energy. My leadership was instrumental in scaling Sidebench’s client base, doubling company revenue, and earning industry recognition for product innovation.

Key Projects and Achievements

• EHR Transformation for Cortica
  Leading a team of 20, I directed the comprehensive transformation of the Electronic Health Records (EHR) platform for Sidebench’s largest client, Cortica, a leader in autism care. The new EHR system enabled Cortica to double its clinical center count and increase scheduling efficiency by 50%. This project exemplified my approach to building scalable, client-centered healthcare solutions that improve patient care and operational efficiency​.

• Award-Winning Mobile and Web Platform for Peer Health Exchange
  I led the design and development of Peer Health Exchange’s re-platforming, creating a modern, user-friendly mobile and web application. This project earned Fast Company’s 2023 Innovation by Design Award and attracted 10,000 new users in the first six months. By focusing on user experience and robust functionality, I helped Peer Health Exchange expand its reach and impact.

• Process Optimization and Revenue Growth
  As an executive leader, I implemented an architectural vision and process improvements that supported the growth of 20+ client teams. These improvements increased Sidebench’s client base by 30% and doubled the annual revenue to $20M. I also introduced IT and engineering KPIs focused on quality and performance, improving budget and timeline efficiency by 25%, which further supported the firm’s scaling efforts and enhanced client satisfaction​.

• Comprehensive DevSecOps and Risk Audit
  I led all DevSecOps initiatives, including a comprehensive six-month third-party risk audit that ensured Sidebench’s compliance with industry standards and enhanced security protocols across client projects. This audit provided a foundation of trust for high-profile clients in regulated industries, reinforcing Sidebench’s reputation for security and reliability​.

As Product Director for Inspire Clean Energy’s platform, I led the development and implementation of strategic systems that empowered Inspire to scale rapidly and deliver substantial revenue growth. My work at Inspire focused on optimizing data systems, creating powerful analytics tools, and driving product innovation within the clean energy sector. This foundation supported Inspire’s success and eventual acquisition by Shell in 2021.

Key Projects and Achievements

• Revenue Growth through Platform Innovation
  I spearheaded strategy, design, and engineering for Inspire’s sales, finance, analytics, and operations platforms, helping drive $50M+ in revenue growth. My contributions to these platforms provided Inspire with the analytical and operational capabilities needed to support its expansion, directly contributing to its appeal as an acquisition target​.

• Proprietary Operating Model for Energy Analysis
  I designed a proprietary operating model system that unified Tableau, Snowflake, and Redshift into a single analytics platform. This system enabled Inspire to analyze global energy costs, monitor customer usage trends, and optimize pricing models. By providing a unified view of critical data, the platform allowed Inspire to make informed, data-driven decisions that enhanced customer satisfaction and business performance​.

• Scalable Data Infrastructure for Clean Energy Pricing and Usage
  My work included developing data integration solutions that allowed Inspire to scale and adapt its pricing and customer usage models in real time. By building a cohesive data infrastructure, I helped Inspire better align its operational capabilities with fluctuating market conditions, ensuring competitive pricing and optimized resource allocation across its energy products​.

• Enhanced Customer and Market Insights
  Through the development of integrated analytics tools, I enabled Inspire to gain actionable insights into customer behaviors, preferences, and energy usage patterns. This allowed Inspire to enhance customer experience and refine its offerings to meet evolving demand in the clean energy market, solidifying its reputation as a responsive, customer-focused provider.

Dick’s Sporting Goods
Cross-Channel Order Fulfillment and In-Store Integration
As Global Design Leader, I spearheaded Dick’s cross-channel order fulfillment initiative, a multi-year project involving over 300 days of UI enhancements for order capture and fulfillment. This project included key features like In-Store Special Ordering and Buy Online Pickup In-Store, delivering a seamless customer experience across channels. By implementing strategic enhancements and overseeing continuous improvement, I enabled Dick’s to meet rising consumer expectations in a competitive retail landscape​(Portfolio for Autonoetic).

David’s Bridal
Multi-Channel Order Management Transformation
I led the implementation of Manhattan's Distributed Order Management (DOM) solution at David’s Bridal, retiring nine legacy systems and integrating a scalable multi-channel fulfillment process across 50+ drop-ship vendors and multiple distribution centers. This transformation enabled David’s Bridal to streamline operations, improve e-commerce fulfillment, and deliver a unified shopping experience for customers. Additionally, I managed a comprehensive order management upgrade project, delivering key functional enhancements and an efficient data migration strategy​(Portfolio for Autonoetic).

J.Crew
Multi-Brand Sourcing and Fulfillment Strategy
As the Manhattan lead for J.Crew’s multi-brand strategy, I designed and executed a store sourcing and fulfillment project that generated over $12 million in monthly revenue uplift across 400 stores. This initiative included developing “distressed” inventory logic to reduce markdowns by 30%. I also managed a major store and call center process overhaul, training over 5,000 store associates and 40+ call center associates. My contributions expanded J.Crew’s retail and direct inventory allocation capabilities, supporting growth across channels and geographies​(Portfolio for Autonoetic).

Tory Burch
Multi-Channel Inventory Segmentation and Order Channel Optimization
As Design Leader, I developed and implemented multi-channel inventory segmentation for Tory Burch. This functionality allowed precise segmentation across order channels, optimizing inventory use based on customer demand and channel requirements. This capability was particularly impactful for Tory Burch’s fast-paced retail environment, enabling better inventory allocation and reducing stockouts across channels​(Portfolio for Autonoetic).

Michael Kors
Custom Allocation Management for Wholesale Distribution
I designed a custom allocation management solution for Michael Kors, addressing the unique challenges of their multi-billion dollar wholesale business. This solution included reapportionment logic that dynamically allocated limited inventory based on factors such as customer size, forecast, and style sell-through rate. By automating previously manual processes, I improved distribution accuracy and optimized supply across the wholesale network, enabling more strategic product availability and customer satisfaction​(Portfolio for Autonoetic).

Lamps Plus, Inc.
Order Fulfillment, Customer Service, and Distributed Selling Enhancements
For Lamps Plus, I designed and launched the first Order Lifecycle Management (OLM) solution, focusing on streamlining order capture and updates within a Customer Service Representative (CSR) model. My work included developing order fulfillment workflows and distributed selling processes, supporting a smooth and efficient customer experience for Lamps Plus’ diverse order fulfillment needs​(Portfolio for Autonoetic).

United Natural Foods
Global Order Management and Replenishment Integration
I led a global order management project for United Natural Foods, integrating 20+ distribution centers with the Warehouse Management Open Systems (WMOS) platform to unify order and replenishment processes. Additionally, I conducted a 5-hour executive demo, showcasing a custom solution for integrating order management with replenishment, improving promotional order orchestration and distribution priority. This project significantly improved operational alignment across the company’s wholesale operations​(Portfolio for Autonoetic).

Hayneedle, Inc.
E-Commerce Fulfillment and Vendor Drop-Ship Model Implementation
As Design Leader and Project Manager, I developed an end-to-end order management solution for Hayneedle’s all-online business model, managing fulfillment from sourcing through to customer delivery. This solution involved coordinating 1,600+ vendor drop-ship locations and a distribution center to ensure fast and efficient order fulfillment. This was one of the fastest transitions to customer support, setting a high standard for e-commerce operations​(Portfolio for Autonoetic).

Liz Claiborne, Inc.
Inventory Segmentation for Multi-Channel Fulfillment
In collaboration with Liz Claiborne, I led the design of inventory segmentation functionality within the DOM solution, enabling targeted inventory allocation across multiple fulfillment channels. This innovation supported Liz Claiborne’s complex retail structure and allowed for more precise fulfillment based on store demand, leading to improved service levels and fulfillment speed​(Portfolio for Autonoetic).

The Men’s Wearhouse, Inc.
Enterprise Enhancement and EEM Integration
At Men’s Wearhouse, I designed and implemented functional upgrades and enhancements to the Enterprise Edition Manager (EEM) integration, optimizing inventory management processes across their retail and distribution channels. This project helped Men’s Wearhouse improve stock management and better synchronize inventory levels with store demand​(Portfolio for Autonoetic).